Listing Approvals Setup
In this article, we are going to explain how to turn on approvals within REALSTACK. Turning on approvals is a helpful tool that gives select members of your team the ability to approve listings to be published online.
Let's get started!
Listing Approval System for Divisions and Offices
The approvals system can work at the division (brokerage) or office (office within a brokerage) level. Below are scenarios that apply to most brokerage business structures and at which level you should set up approval settings.
1 - Division only or Division with 1 Office
If you are a brokerage that operates 1 office, then setting up the approvals system at the division (brokerage) level is recommended.
2 - Division with Multiple Offices, but Division Admin Manages all Listings
If you are a brokerage that operates multiple offices but the listing management is handled at the main Division (brokerage) level, then set up the approvals system at the division level is recommended.
3 - Division with Multiple Offices and each Office Manages their Listings
If you are a brokerage that operates multiple offices and the listing management is handled by the broker or admin for an office, then you will want to set up the approvals system at the office level. Users within an office(s) will need to have the user roles of Office Admin or Office User for this to work as intended. You can update your users' roles by editing each user or contact RS support if need assistance changing user roles.
Requirements for Office Listing Approval Setup
If you are setting up the approval system for an office, you will need to make sure each office member has their user role set to "Office User" and each office broker/administrator has their user role set to "Office Admin". Division Admins can do this by going to your Users list screen and editing each user.
You will also need to confirm that the proper users are members of the intended office.
Turning on Approvals
Login to your REALSTACK user profile. You must be a Division Admin user role in RS in order to apply the approval settings. The steps below apply to divisions and offices interchangeably. If you want to set up the approvals for your office, follow the same steps but just start with the office menu item in step one.
1. Click on your name in the top right corner and in the drop-down menu click "Division".
2. Scroll down until you see the box titled "Approval Settings".
3. Switch the approval system setting from OFF to ON. From here, you will need to select who you want to approve listings by sliding the OFF/ON switcher to the right of the user. The only users available to approve listings must be in the role of Division Admin or Office Admin.
4. Click the save button at the bottom of the division form. You are all set to start using the listing approval system.
If you still need additional assistance, contact firstname.lastname@example.org.